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Appointments

ROUTINE APPOINTMENTS:

Belvedere Medical Centre has teamed up with AskFirst to improve its service to our patients.  You can now check symptoms, book/cancel appointments, message your practice and much more with AskFirst. Download the AskFirst app on your mobile device or use the web version at Sensely.com/askfirst. Patients can book their respective appointments a lot quicker using the AskFirst app. Click here for more information

  1. Routine Appointments can be booked by navigating to the “Book Routine Appointments” tab second from the top of the main menu.
  2. From here, you can choose to book a telephone consultation, a face to face consultation, nurse or healthcare assistant appointment or book a physio appointment.
    You can also get your test results, sick notes, contraceptive implants, coils, social prescribing, travel advice, general enquiries and more.
  3. It is important to choose correct option that applies to you.

We kindly ask that you avoid telephone queues, use AskFirst and leave phone access for very urgent matters, elderly, frail, patients with disability or patients with genuine problem with internet. 

If you’re looking to make a routine Doctor/Nurse Practitioner/Physician associates appointment, please make sure your appointment is not for the following:

Blood Pressure checks, ongoing sick notes, Smear tests, Pill checks, Contraceptive advice, immunisations, injections, dressings, baby checks, and annual review of long term conditions or medication reviews.

It is important you choose the correct option. If appointment is not for listed options as above then select None of the above to proceed otherwise continue with the option that applies to you.

If you are a parent and want to book a routine appointments for your child, you will need to create their own AskFirst account with a separate email address and a unique password.

All appointments that are available online are exactly same as available to receptionists in the surgery.

Please make sure that you are booking your appointments correctly so that patients are booked with correct Clinician to avoid disappointment at the appointment and improve efficiency of utilising capacity and productivity. 

You can cancel any appointment via the “Manage My Appointments” tab on the app.

If you belong to any vulnerable group, are old, frail or have a disability, mental illness or a language barrier then please call surgery for an appointment.

You can book with the Clinician of your choice at Belvedere Medical Centre via AskFirst provided the relevant Clinician’s appointment is available.

Urgent Appointments

If the patient needs an urgent appointment for matters that cannot wait, go onto the AskFirst app and navigate to the ‘Book Urgent Appointment’ tab to book urgent appointment. If appointment is not available then please call the surgery or go on NHS111 on line or call NHS 111.

Please note there are limited numbers of on the day urgent appointment slots. Once urgent appointment slots are taken, you will be signposted to appropriate services like GP Hub or Urgent Care Centre or A&E depending on clinical need.

If you belong to any vulnerable group, are old, frail, unwell child under age of five years, or have a disability, mental illness or a language barrier then please call surgery for a telephone appointment.

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