How Do I... Make An Appointment?

Routine Appointments

These may be made up to a month in advance either by telephoning or calling at the surgery.

Urgent Appointments

Requests for urgent appointments must be made between 8.30 - 10.00am on the same day. The appointments are for one patient and one complaint which is of an urgent nature.

Walk-In Clinics

Walk-in clinics are available for any type of consultation apart from annual reviews, ie asthma, diabetes, smears and CHD. Just attend the surgery during the following times:

9.00 - 11.30am Monday
9.30 - 11.30am Tuesday
2.30 - 4.00pm Friday

If you are confronted by a serious problem such as severe chest pain or severe bleeding, call an ambulance (tel: 999) before calling the surgery.

Cancelling Appointments

Please cancel appointments you no longer need. Give as much notice as possible to our reception staff so we can offer your appointment to someone else.

How Do I... Obtain Telephone Advice?

If you require a telephone consultation you can book for a clinician to ring you daily between 9.00am and 12 noon. Please be available to receive our call if you have
requested a phone consultation as this is a busy service. We will only be able to make one attempt to call you.

How Do I... Obtain A Home Visit?

If medical reasons prevent you from coming to the surgery and you need the doctor to visit you, please phone before 10.30am whenever possible. This enables us to plan our visiting rounds more efficiently. Of course, the surgery is better equipped than the doctor's bag, so please come in unless your illness prevents you from doing so.

How Do I... Obtain Test Results?

Please telephone between 12 noon - 4.00pm for test results or call into the surgery in person.